Rate Therapists

The 5* Star Therapist Rating System © – check your Therapist’s treatment skills.

Therapist treatment skills are key to Spa and Salon performance:

  • Revenue
  • Repeat Appointments
  • Reputation

Using high-end industry operating standards, exam board and accrediting body standards we have developed the Spa and Salon industry’s most comprehensive Therapist Skill Rating sytem.

Professionally developed and verified 5* Star Carlton Institute Rating system.

Available for each main treatment at various levels which treatments are available currently.

Star Rating: 1* Qualified

Skill Ability:

  • Competent performance – based on pre-tested treatment criteria
  • Protocol led
  • Procedure focused
  • Knowledge not yet experienced based
  • Low confidence

Service and Inner Excellence:

  • Low awareness levels
  • Limited connection with client
  • Structured skills
  • Communication automated
  • Programmed responses

Star Rating: 2* Progressed

Skill Ability:

  • Continued Competence – based on pre-tested treatment criteria
  • Upgraded understanding of protocols
  • Individual procedure style developing

Service & Inner Excellence:

  • Flexibility developing
  • Awareness of development needs
  • Communication structures relaxing

Star Rating: 3* Recognised

Skill Ability:

  • Experienced competent performance – based on pre-tested treatment criteria
  • Confidence adapting protocols
  • Ability to suggest and offer guidance

Service & Inner Excellence:

  • Established understanding and skills
  • Confident connection with client
  • Enthusiasm to develop further

Star Rating: 4* Advanced

Skill Ability:

  • Enriched enhanced performance – based on pre-tested treatment criteria
  • Tailored Treatments
  • Accelerated flexibility and organisational skills

Service & Inner Excellence:

  • Ability to diagnose and distinguish client needs
  • Observative and investagative approach
  • Elevated interest in personal development

Star Rating: 5* Elite Excellence

Skill Ability:

  • Precision performance – based on pre-tested treatment criteria
  • Instinctive touch
  • Service Perfection
  • Purity of technique
  • Distinctive by ability and enthusiasm

Service & Inner Excellence:

  • Intuative Awareness
  • Use of senses in consultation
  • Flexibility to understand and adapt accordingly
  • Healing Awareness
  • Exclusive focus and concentration on client
  • Inspirational, motivator, educator

5*Star Therapist Rating is carried out in observed assessments by our own qualified tutors & assessors

Cost Guidance

We charge £50 ex vat per hour, minimum charge. Modest expenditure if you work out the cost of losing clients and reputation

Examples:

  • Therapist rating on Massage = £50 min charge
  • Therapist rating on Massage and facial = £50 : 30 minutes each treatment – up to 2 assessors
  • Therapist rating on nail extensions and waxing =

Spa Therapist team ratings, please call us for a quote based on treatments and number of therapists

Assessment Centres

The Carlton Institute has Training Centres in

More locations will be coming soon