Practical Consultants
At Carlton Institute, we use the experience of our team across 100+ spa & salon sites in 15 countries to help you
with a series of practical measures and tools:
- cost control in supplier purchase pricing
- setting wage targets and incentive measures with SPA TRAC
- objectively measuring the skills gap of your staff and mystery guest and telephone skills assessment
- providing you practical solutions to help improve your performance – virtual reception support and purchasing efficiency
- specific spa & salon management training
Consultant Selection
In our experience, often spa & salon managers and owners need a stage of dialogue on what the brief to the consultant is and what objective goals should be set to ensure your own goals are clear.
We can help you choose from consultants we have experience with and we believe will meet your needs
Our industry is supported by large numbers of experienced consultants many of whom have operated and worked on many individual sites.
They are usually strong on their aspects of the delivery of a spa business, the design, the pre-launch, the training, and the relationships with key suppliers. All of these are valuable links and help realise the potential for your spa or salon or mobile therapy practice.
Contract Management
If the best solution for your business is outsourced spa management solutions for resource and expertise – we can help you access options that suit your needs
Email Lisa or Ross at:
Lisa.Veale@CarltonInstitute.co.uk or Ross.Hawkins@CarltonInstitute.co.uk
Call them on to discuss on 01395 226633